Refund Policy
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At KB Collections, we want you to love your purchase. If for any reason you’re not satisfied, we offer a straightforward return process.
Returns
You have 10 days from the date you receive your order to request a return. To qualify, items must be in their original condition: unworn, with tags, and in the original packaging. A receipt or proof of purchase is also required. To begin a return, please email us at katie@thekbcollections.com
Damaged or Incorrect Items
If your order arrives damaged, or defective, contact us immediately at katie@thekbcollections.com so we can resolve the issue as quickly as possible.
Non-Returnable Items
Please note that sale items are final and cannot be returned or exchanged.
Refunds
Once we receive and inspect your returned item, we’ll notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 10 business days.